CoastKey, Inc. (“CoastKey,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect when you visit coastkey.com, place an order, or otherwise interact with us, how we use and share it, and the choices and rights you have.
This policy applies to visitors and customers of our U.S. online store at coastkey.com. It does not cover our separate coastkey.no (Norway) or coastkey.eu (European Union) websites, which have their own privacy notices.
1. Who is responsible for your information
| Company | CoastKey, Inc. |
|---|---|
| Address | 1618 NW 2 Ave, Boca Raton, FL 33432, USA |
| post@coastkey.no | |
| Phone | 954-398-5096 |
2. Information we collect
Depending on how you use our website, we may collect the following categories of personal information:
- Identity and contact information — name, email address, shipping and billing address, and phone number.
- Order and transaction information — products purchased, order history, and delivery details. Payment card details are processed directly by our third-party payment processor and are not stored by us.
- Account information — username and password if you create an account, and your saved preferences.
- Communication information — messages, inquiries, and support requests you send us, and your newsletter and marketing preferences.
- Technical and usage information — IP address, browser type, device information, and how you interact with our site, collected through cookies and similar technologies (see Section 5).
You can browse most of our website without providing personal information. Where a field is marked as required, not providing the information may mean we cannot process your order or respond to your request.
3. How we use your information
We use your personal information to:
- Process, fulfill, and deliver your orders, and handle returns, exchanges, and warranty matters.
- Create and manage your account.
- Respond to your inquiries and provide customer support.
- Send you newsletters and marketing about our products, where you have chosen to receive them (you can opt out at any time).
- Analyze and improve our website and services.
- Comply with legal, accounting, and tax obligations, and prevent fraud and secure our website.
4. How we share your information
We do not sell your personal information for money. We share it only where necessary to run our business, with the following categories of recipients:
- Service providers — including our payment processor, shipping carriers, website hosting provider, and email and analytics providers, who process information on our behalf to help us operate the store.
- Advisors and authorities — we may disclose information where required to comply with the law, enforce our terms, or protect our rights and the rights of others.
- Business transfers — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Some of these arrangements — such as the use of third-party advertising or analytics cookies — may be considered “sharing” or a “sale” under certain U.S. state privacy laws. You can opt out as described in Section 7.
5. Cookies and similar technologies
We use cookies and similar technologies to make our website work, remember your preferences, and — with your consent where required — to analyze traffic and improve your experience. A cookie is a small text file stored on your device when you visit a website.
We use two main types of cookies:
- Strictly necessary cookies — required for the website and shopping cart to function.
- Optional cookies — such as analytics and advertising cookies, which help us understand site usage and, where applicable, support targeted advertising.
You can control cookies through your browser settings and, where offered, through our cookie settings. We honor recognized opt-out preference signals such as the Global Privacy Control (GPC) where required by law. Blocking some cookies may affect how the website works.
6. Your U.S. privacy rights
Depending on where you live, U.S. state privacy laws — including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), and similar laws in states such as Virginia, Colorado, Connecticut, and others — may give you the following rights regarding your personal information:
- Right to know / access — to request the categories and specific pieces of personal information we have collected about you.
- Right to delete — to request that we delete personal information we collected from you, subject to certain exceptions.
- Right to correct — to request that we correct inaccurate personal information.
- Right to opt out — to opt out of the “sale” or “sharing” of your personal information for targeted advertising.
- Right to limit — to limit the use and disclosure of sensitive personal information.
- Right to non-discrimination — we will not discriminate against you for exercising any of these rights.
To exercise any of these rights, contact us at post@coastkey.no or 954-398-5096. We will verify your request and respond within the timeframe required by applicable law. You may use an authorized agent to submit a request on your behalf, subject to verification.
7. Do Not Sell or Share My Personal Information
We do not sell your personal information for monetary value. However, our use of certain advertising and analytics technologies may qualify as a “sale” or “sharing” of personal information under some U.S. state laws. To opt out, you can adjust your cookie settings, enable the Global Privacy Control (GPC) in your browser, or contact us at post@coastkey.no with the subject line “Do Not Sell or Share.”
8. Children’s privacy
Our website is intended for adults and is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in violation of the Children’s Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Marketing emails
We send marketing emails only to people who have chosen to receive them. In accordance with the CAN-SPAM Act, every marketing email includes a way to unsubscribe, and we will honor opt-out requests promptly. You may also update your preferences in the “My Account” section or by contacting us.
10. How we protect your information
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These include encrypted (SSL/TLS) transmission of sensitive data, access controls, and limiting access to authorized personnel. While no online transmission is completely secure, we work to protect your information and review our measures regularly.
11. How long we keep your information
We keep your personal information only for as long as necessary for the purposes described in this policy, including to fulfill your orders, maintain your account, comply with our legal, accounting, and tax obligations, and resolve disputes. When we no longer need your information, we securely delete or anonymize it.
12. Third-party links
Our website may contain links to third-party sites that have their own privacy policies. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their policies.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and update the “Last updated” date above. Changes apply to information collected after the update date.
14. Contact us
If you have any questions, comments, or requests regarding this Privacy Policy or your personal information, please contact:
CoastKey, Inc.
1618 NW 2 Ave, Boca Raton, FL 33432, USA
Email: post@coastkey.no
Phone: 954-398-5096
